Frequently asked questions

The RHQ Bistro is open seven days a week from 12pm–9pm for lunch and dinner.

Walk-ins are welcome. To avoid disappointment, particularly during busy periods, we recommend booking a table online.

For groups of more than 30 people, please call us on (02) 6297 1444 to discuss your booking with our team.

Yes. Children are welcome in the bistro and other permitted areas of the hotel. Children are not permitted in the Sports Bar, Main Bar, gaming areas or beer garden.

Yes. The Monaro Street entrance has ramp access, with accessible facilities available at the Royal Hotel Queanbeyan.

The Royal Hotel Queanbeyan is at 85 Monaro Street, Queanbeyan NSW 2620, in the centre of Queanbeyan and just 15–20 minutes from Canberra.

Yes. Free public parking is available nearby in the Morisset Street and Rutledge Street car parks. Time limits apply in the Morisset Street car park.

Yes. Accommodation options are within walking distance of the Royal Hotel Queanbeyan. There is no accommodation onsite.

Yes, we have outdoor seating at the front of our venue where you can be seated with your pets.

Pets are not allowed inside the venue though due to the health and food safety requirements we need to follow.

Registered assistance animals are welcome.

Royal Hotel eGift Cards can be used for food and drinks at the Royal Hotel Queanbeyan.

eGift Cards are purchased online and sent electronically to the nominated recipient.

Yes. Add the recipient’s details when you purchase your eGift Card online and it can be sent directly to them.

Yes. You can choose the value when purchasing your eGift Card online.

Your eGift Card is valid for three years from the date of purchase.

Your RHQ eGift Card is only valid at the Royal Hotel Queanbeyan. Should you wish to purchase an eGift Card for The Glenrock, simply go to heir website and follow the prompts.

Complete the registration form to join. Once your membership is set up, you can start earning points on eligible purchases at the Royal Hotel Queanbeyan.

Show your RHQ Loyalty membership card when making eligible purchases at the Royal Hotel Queanbeyan and points will be added to your account.

Members have access to Happy Hour pricing on selected beer and wine from 4-6pm Monday to Sunday and receive $20 Royal Cash for their birthday.

Yes. When you join the RHQ Loyalty Program, you’ll also be included on our mailing list for RHQ news, events, live music, dining events and offers. You can unsubscribe from marketing communications at any time.

The Upperhouse is the events space above the Royal Hotel Queanbeyan. With three private function rooms, a light-filled Atrium and open-air Rooftop Terrace, it hosts everything from weddings, celebrations and corporate events to live music and dining events.

The Upperhouse is upstairs at the Royal Hotel Queanbeyan in the centre of Queanbeyan, just 15 – 20 minutes from Canberra.

Yes. A lift provides access from the ground floor to The Upperhouse. For guests requiring step-free access, the Monaro Street entrance to the Royal Hotel Queanbeyan has ramp access. The Upperhouse also has an accessible toilet.

From milestone birthdays and engagement parties to anniversaries, baby and bridal showers, retirement parties, christenings, Holy Communions, award nights and community celebrations, our three private spaces can be set up for different group sizes and styles of event.

Tell our Events team what you’re celebrating and roughly how many people you’re expecting and they can help you choose the space that suits.

Yes. Depending on the space and your guest numbers, you can choose a seated or cocktail-style celebration, with catering options including canapés, shared grazing menus, plated dining, Churrasco BBQ and buffets.

Our Events team can help you work through the layout and food options that suit what you have planned.

Choose from beverage packages or an on-consumption bar tab with an agreed spending limit.

Our Events team can talk you through the options and help you choose what works for your celebration.

Yes. You’re welcome to arrange your own DJ or live entertainment, or talk to our Events team about recommended suppliers.

Yes. Ceremonies can be held in the Manhattan Room for up to 100 seated guests or on the Rooftop Terrace for up to 70 standing guests. Onsite ceremonies are available in conjunction with a reception at The Upperhouse.

If you choose Manhattan for both your ceremony and reception, your guests can move into the Atrium and Rooftop Terrace for drinks while our team prepares the room for the celebration to follow.

You’re also welcome to hold your ceremony elsewhere and join us at The Upperhouse afterwards.

Manhattan can accommodate up to 120 guests for a seated wedding reception or 200 for a cocktail reception.

For a larger cocktail wedding, exclusive use of The Upperhouse brings the function rooms, Atrium and Rooftop Terrace together for celebrations of up to 300 guests.

Planning something smaller? Talk to our Events team about Menzies, Beadman and the options available for a more intimate wedding.

Yes. With exclusive hire, your wedding is the only event taking place in The Upperhouse, giving you and your guests exclusive use of the function spaces, Atrium and Rooftop Terrace throughout your celebration.

For smaller weddings, talk to our Events team about the options available for hiring one of our private rooms.

Yes. Half-day hire is available from 9:00am–1:00pm or 1:00pm–5:00pm, with full-day hire available from 9:00am–5:00pm.

We have Half Day DDP’s and Full Day DDP’s to match your catering to your day.

Choose from Manhattan, Menzies or Beadman depending on your group size and how you need to use the room, with AV available for you to utilise.

Complimentary Wi-Fi and presentation equipment are included in the venue hire, with AV varying by room.

Manhattan includes a large display screen, microphones and a lectern, Menzies has two display screens and Beadman has a portable display screen.

Our Events team can help you choose the room with the setup you need for your meeting, presentation or event.

Yes. Manhattan can be used as the main plenary room, with Menzies and Beadman set up as two separate breakout rooms.

This gives you the flexibility to bring everyone together for presentations and key sessions, then divide into smaller groups for workshops, discussions or team sessions before coming back together in Manhattan.

Our Events team can help plan the room layouts around your agenda and delegate numbers.

Yes. You can move from the working part of the day into post-conference drinks, canapés or dinner without having to organise another venue.

Our Events team can help plan both parts of the day, so when the meeting finishes, everyone can stay on for drinks or dinner.

We understand pets can be an important part of the family. However, pets are not permitted in The Upperhouse due to the health and food safety requirements we need to follow.

Registered assistance animals are welcome.